Accounts and Ordering

All of our projects are managed via our Customer Portal, called GIGPAD. To order BSF services, you must first set up a GIGPAD account. You must also have a valid PO or PeopleSoft number for a project as well as an IRB number of and active approved study.

For instructions on how to set up a GIGPAD account, please refer to the GIGPAD FAQ page (link provided in the blue box on the right).

Please note that only authorized persons associated with a study may submit samples. Samples are submitted via GIGPAD through the order entry process. Please make sure to follow our shipping instructions.

GIGPAD Login

Log into GIGPAD at https://portal.hpcgg.org/.

 

GIGPAD FAQ

Click here for more information on GIGPAD, including information on how to create a new GIGPAD account and how to troubleshoot an existing account.